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Certified Business Evaluator - Field Auditor
Get paid to review businesses in your area
If you are willing to do a little traveling to local stores, restaurants, movie theaters etc. this is the best job available online. Your job duties will include dealing with local businesses in your area and providing a valued service.
Your official title will be "Field Auditor" and some cases also known as a "mystery shopper." In this program we will show you how to get certified in this position.
Job Tasks
Your job tasks will include getting assignments to rate customer service, displays, products and the overall customer's experience from any of the local businesses you will get assignments for. You will be able to prepare your findings on special online data forms (provided by companies) and submitting them for pay.
Who Gives You The Assignments
Most of the assignments will come directly from 3rd party sources. These 3rd party sources are business evaluation companies hired by the businesses themselves.
You will be working directly with the 3rd party business evaluation companies and getting paid from them as well. We are going to show you over a hundred of these business evaluation services to work with in this program. One of these business evaluation services we will show you will even get you certified.
How You are Paid For The Assignments
You will get paid for each assignment you complete for the business evaluation companies. The pay can range from $6.00 for a quick 15-minute assignment, to $50-$100 or more for a longer assignment. Most of the companies will send you a check once you submit your assignment report with the details they request.
What is Needed and Required
You need NO EXPERIENCE to do this work. Requirements are transportation of any kind. Any amount of available time you may be able to give to this job. Many members have found this can actually be a full time job, and making a $100 or more per day is not out of the question. You can work one day a week or seven days a week --- the choice is yours. The more assignments you do, the more money you will make.
Getting Certified
One of the first steps of this program is to get your certified as a "Field Auditor." The Web site we will have you sign up will certify you for FREE. The sign-up takes just a few minutes as we will show you in the tutorial provided to get signed up and certified.
This is a real fun job that can make you some good money. We will explain the certification process the sign-up and what will be needed to get you certified as a field auditor. You can actually start doing assignments in the next 24-48 hours after all is completed.
Training Curriculum Field Auditor - VIDEO
(To view in "FULL SCREEN" click the arrows button on lower right of video screen)
Cant see video? CLICK HERE to view video in external link
Our training curriculum
1. Getting Certified as a Field Auditor
2. Product and Service Auditor
3. Best Ways to Get Started
4. Your First Assignment
5. How To Be a Field Auditor
6. How Much Work is Involved
7. Detailed Checklist to Insure Your Successful Start
8. Business Evaluation Companies
1. Getting Certified as a Field Auditor
We are going to show you in both the video sign up tutorial and text tutorial on how to sign up and get certified as a field auditor and mystery shopper. You are welcome to watch the video and/or use the text tutorial provided for this section.
NOTE: The site is not up 24 hours a day. If you click on the link above and the link is not active try again a little later.
Getting Signed Up and Certified as a Field Auditor - VIDEO
(To view in "FULL SCREEN" click the arrows button on lower right of video screen)
Cant see video? CLICK HERE to view video in external link
Getting Signed Up and Certified - TEXT TUTORIAL
STEP 1
Click on the "BECOME A CFA TODAY!" link.
STEP 2
Fill out your information as required such as name, e-mail address, how you heard about them (select "Friend" from drop down menu), then click the "SUBMIT" button when finished.
STEP 3
After you click continue you will need to add more of your personal information such as address, demographics, etc. Click "CONTINUE" if information is correct.
STEP 4
Read the Certified Agreement: click "I AGREE" to continue.
STEP 5
On the next page you will need to fill out the W-9 online form, when you are completed click the "I Certify That The Above Is True" button to continue.
STEP 6
On the next page you will have the option to fill out the demographics page now, or at a later time. We will suggest to go ahead and fill out the demographics page now. Leave this option checked and click the "CONTINUE" button
STEP 7
You will fill out the demographics as they require. Enter your answers truthfully and to the best of your knowledge. Once complete click the "CONTINUE" button
Step 8
After you decide on your login username and password, security question and answer, click "CONTINUE" button.
STEP 9
Select how you would like to be paid. You can choose either the "Direct Deposit" option or the be paid by "Check by Mail" After you have selected which method of payment you would like, click the "Submit Application" button.
Your Sign-Up Is Complete!
Make Sure to Check Your e-Mail Account
You will need to go to your e-mail and open up the e-mail sent from Market Force. In the e-mail will be a PDF file with all the certification information you will need. Make sure to read through that PDF file to make sure you understand how the whole process will work such as getting assignments, etc.
Your Market Force Certification Account
In your Market Force certified field auditor account you will be able to search current assignments, previous completed assignments, and requested assignments in your area based on the demographics you entered on sign up.
Certified Field Auditor Account - VIDEO
(To view in "FULL SCREEN" click the arrows button on lower right of video screen)
Cant see video? CLICK HERE to view video in external link
Once you have logged into Market Force you will see all the assignment information located under the "Assignment Information" column of your account. Check in there to see any current assignments.
2. Product and Service Auditor
You probably already have a pretty good idea of what a Product and Service Auditor is. If you said,
"It's a person that gets paid to secretly visit selected establishments to spy on them," ... you're half right.
Actually, as a Product and Service Auditor, you many times do secretly visit selected establishments, but you are not there to spy on them. You are not trying to catch them doing something wrong. In fact, you're not even looking for something right. To be a "spy" would be more categorized as a "mystery shopper" more than a product and service auditor.
As a product and service auditor, when you go into a store, restaurant, theme park, or on a cruise ship - or any business that values their customers, you are there for only one reason ... to evaluate your experience.
Okay, then why all the secrecy? Well, look at it this way. Do you think you would get the same service and treatment from a salesperson who knew you were there to evaluate him or her? Chances are you wouldn't.
We both know you'd probably get the "Red Carpet" treatment. Your objective is to go into a store and be treated as any other "everyday customer." Thus, the secrecy.
As a Field Auditor you will receive many FREE benefits. Free merchandise is only one. Dine at the finest restaurants, see the latest movies, take trips, cruises ... the possibilities are endless. The best part is not only getting free stuff, but you get paid to evaluate the free stuff you are getting.
This Field Auditor program will acquaint you with the methods you must use to get your name on the coveted "Field Auditor" list. It's not hard to do, but like anything else, information and knowing what to do and how to do it, is the biggest key to your success.
In this, you'll learn how to apply your knowledge to many of the positions ... and most importantly ... you'll receive a list of over 100 domestic and foreign business evaluation companies having thousands of positions and assignments for you to perform. Just follow the simple directions, and you'll be on your way to an exciting NEW job!
Remember, you are the main thread that keeps the corporate headquarters informed about how their employees are treating customers.
So if you've had a bad experience with a certain establishment in the past, and you feel you can't be objective in your evaluation, you must be professional enough to decline the assignment! This is no time for pay-backs. As a certified field auditor you must take a personal oath to be fair in your auditing and evaluations.
Many businesses operate from the top floor of an ivory tower, and have absolutely no idea how their customers are being treated.
They have stores all over the country and you, as a field auditor would perform a valuable service in keeping them in touch with their customers' needs. By having you (the average customer), report on your shopping experience, corporate leaders can better achieve uniformity throughout their chains. They are acutely aware that cleanliness, service and the quality of their products are essential to their success and growth.
If you take on your assignment with a professional attitude, and give Headquarters your loyalty by not revealing your findings to any other source - whether friends, competitors or other Marketing research companies, you can have a profitable, trusting, long lasting working relationship with them.
So remember, only report your findings to the company that is paying you!
Name your own hours
If you are a housewife, mother, retiree, or part time worker, you will have the option of working around your schedule - unless you're required to be at a certain establishment at a precise time and day ... which is unusual. The exception would be if you were requested to visit an establishment only during happy hour, early bird specials, moonlight madness sales, etc.
If you're a parent with small children in pre-school or working part-time in another job, you can most likely request certain hours that are best for you. Remember ... you are the link that keeps Corporate Headquarters informed!
Field Auditor Possibilities
Below is a list of some of the more popular business establishments that use field auditor on a daily, weekly or monthly basis.
You should read it carefully and note the ones that interest you most. When making your selection, keep in mind the large chains are the ones most likely to use field auditor.
Be sure to mention those that interest you most when you sign up for the business evaluation companies we provide.
_____ Grocery Stores
_____ Drug Stores
_____ Department Stores
_____ Specialty shops (various forms)
_____ Toy Stores
_____ Stereo/Appliance Stores
_____ Hardware Stores
_____ Movie Theaters
_____ Theaters
_____ Theme Parks
_____ Casinos
_____ Night Clubs
_____ Florists
3. Best Ways to Get Started
There
are many companies that hire and place field auditor. The most
important thing you can do to insure your field auditor status is to do
your homework. Present yourself as a well organized and informed
applicant.
Don't overlook the option of contacting the manufacturers yourself. Chances are they will refer you to a preferred business evaluation company ... but you never know. They might just recruit you directly on the spot! In addition to the business evaluation companies we provide, we will also give you some direct manufacturers you can deal with as well.
The list in below on business evaluation companies will give you an idea of places that use field auditor.
Don't be afraid to say no if you don't feel comfortable with an assignment. If you don't drink alcoholic beverages, let them know ahead of time. They will do their best to not place you in assignments that require drinking. As a Field Auditor, there are many areas you can work in. For example, you don't have to take assignments for a computer store, if you have absolutely no knowledge of computers.
Remember ... You are under no pressure to accept an assignment.
There are many ways you can go about finding work as a field auditor. Here are just a few ideas:
1. Use any of the 100 + companies we list that you are interested in.
2. Go to the Internet and search "field auditor" or "mystery shopper" to find even more opportunities.
3. If interested in finding off line companies, contact marketing and research companies in your area.
4. Ask your friends ... some may already be field auditor or mystery shopper.
But here is the Best Way ...
We list here over 100 business evaluation market research companies that use field auditor. Simply sign up using the online application we provide for each business evaluation company.
After you have applied to the business evaluation companies, sit back and wait for an acceptance phone call, letter, or e-mail. You usually will start getting assignments within 48 hours, but a week is about average.
4. Your First Assignment
When the business evaluation companies call or send e-mail, they will ask you if you are available for a certain time and date and for a specific assignment. For example, let's say a department store needs a field auditor during a certain week, between Monday and Friday. Your assignment is to evaluate the Ladies Department of a specified store.
Your pay might be $65.00 for the trip and you will be allowed to purchase merchandise valued up to $35.00, which is compensated. You will also receive a questionnaire or assignment sheet in the mail several days before your shopping assignment, with detailed instructions.
Your questionnaire could have 20, 30 or more questions to review. For example, you might be asked:
- To check out the displays to see if they are neat and well put together.
- Ask the sales personnel about certain items and see how they go about assisting you in obtaining a size that is not readily available.
- To request trying on several items and check the dressing rooms for neatness.
- To check the shelves and counters to see if they are well stocked and neat in appearance.
- To observe if the sales clerk was attentive and helpful.
You would then follow the directions of the assignment sheet and complete the needed/requested information by the company you just audited and/or business evaluation company.
So the whole assignment took you an hour to go to the store and complete the needed evaluation. You then send the completed assignment back along with the receipt(s) for anything you had to purchase and you get paid your $65.00 as well as the compensation for the product you purchased. You will also get to keep the product you purchased as well. So let's sat you bought a new wallet for $35.00, you would get a check for $100.00 and have a new wallet all for one hour worth of your time.
It is that simple!
5. How To Be a Field Auditor
These companies will want you to actually purchase something they suggest, or of your own choice, and make notes on how easy or difficult it was to perform the transaction. (They may even ask you to take the item back at a later date to see how the exchange/refund transaction is handled). Again as mentioned you will always be compensated for any purchases that you will make.
You will most likely be instructed to ask the sales clerk questions about several different items and note his/her response. You may even be requested to visit the restrooms and evaluate how clean and well stocked they are.
Study your assignment carefully before starting on your audit. Take along a note pad ... but make sure you leave it in your car! As soon as you return to your car, enter notes that you can use for reference when completing your assignment sheet. One more important note ..
Never take your assignment sheet into the store with you!
It most likely would violate the terms of your agreement and result in your termination as a field auditor for their company.
Hint: Before you even get out of your car, note your arrival time, and make some reference to surroundings such as weather conditions, crowded parking, etc. This information may not be required with your assignment, but could be a big help to you later, in case you need to remember certain details. Plus, the more detail you can include, the more impressive your audit assignment reports will be.
Here is a sample assignment questionnaire you may receive - CLICK HERE TO SEE SAMPLE
In summary:
1) Study your questionnaire or assignment sheet carefully
2) Be punctual for your assignment
3) Take detailed notes (out of view of store personnel)
4) Complete your questionnaire or assignment sheet with as much detail as possible
Have fun and enjoy your auditing experience!
6. How Much Work is Involved
After you complete the steps in the previous section, there's not a lot of work left. However, you will be required to complete the assignment within a short time of your evaluation - usually 24 to 48 hours.
Note: While completing your assignment sheet, it is extremely important that you be as accurate as possible.
For example, say you were assigned to eat at a restaurant, and you had to wait a long time before being seated. After 30 minutes or so, you finally get seated...right next to the kitchen. By the time your food arrives you are not in a real good mood. On top of that, you feel the waiter has a real dislike for you. All in all, your meal is less than a pleasant experience.
So, do you put all the above grievances in your report? Absolutely not...unless your assignment sheet specifically asked you to address them! Remember, in writing your report, you must adhere strictly to the questions they are asking and interject no personal thoughts of your experience unless asked.
You can't express your annoyance at being kept waiting, or the less than desirable table you were given...unless those questions are asked on your assignment sheet. If your waiter's nose ring annoyed you, don't express your dissatisfaction unless you're asked in the questionnaire.
The minute you get back to your car, take a few minutes to jot down some notes in your note pad. Later, when you fill out the actual assignment, you will be referring to your notes extensively. Also, make sure you keep your sales receipt. You will need to turn it in for reimbursement of your purchase if any were made.
If you are unsure how to answer a question, call the business evaluation company for details. If you're asked to call within a certain time, make every effort to comply. If they ask you to fax or mail your assignment in, you must adhere to the time allotted for response. If for some reason you can't respond on time, call the business evaluation company immediately and let them know why.
Once you've made a copy of your assignment for your records, and turned in your paper work (including your sales receipt), you are done.
All you have to do now is wait a few days for your reimbursement check in the mail or PayPal account and start thinking of where you would like to do your next audit assignment!
7. Detailed Checklist to Insure Your Successful Start
1. Read this complete program before proceeding to start taking assignments.
2. Send your information to several business evaluation companies using the online links we provide. You don't have to contact all of them, but if you can get going 20 to 30 that will be a great start. Don't forget to include if asked:
A. The hours you are available.
B. A map of the area where you prefer to work.
C. A List of businesses you might prefer.
3. Once processed, you will receive your first assignment. You may receive a phone call or e-mail from the company detailing the job. If in agreement, you will be sent a form with complete instructions.
4. Follow the instructions completely. Take a note pad with you, but keep it in your car for quick notes. Your notes will come in very handy when you complete the assignment. Don't forget to re-read the instructions right before going in to refresh your memory.
Note: If you must make notes while in the store, never write in your note pad! Instead, a little trick that veteran field auditors use, is to write their notes in a check book. (Nobody ever gets suspicious of somebody writing in a check book).
5. Enjoy your shopping excursion. Remember to make mental notes for later reference. And make mental notes of all details requested on the assignment sheet.
6. When you return to your car, make quick notes on your notepad for later reference. Don't forget to note your surroundings.
7. Fill out the assignment sheet/questionnaire as completely as possible. If you have a question, you can call the company for clarification. Remember to enclose any receipts for reimbursement.
8. Make a copy of everything in your files.
9. Return the form within the deadline time frame. If unable to do so, call the company and tell them why. Now all you have to do is sit back and wait for your reimbursement check and the phone to ring or e-mail with your next assignment!
8. Business Evaluation Companies
Now that you are a Certified Auditor and will be getting assignments directly through that source, you can get many other jobs as a product and service Field Auditor using the companies we provide below.
Click on the company's name below to enter their Web site.
Many times we will provide a direct link to the demographic sign up application form directly from the link we provide. If you click on one of the companies links below and are taken to their home page, look for a link or button on that page that says "Become a Mystery Shopper" or something of that sort to get to the correct page to sign up your demographics application.
At the bottom of this company list we will provide a job board to search as well.
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Nationwide opportunities in US. Earn $35 - $55 for quick field audits. |
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Auditing, merchandising, and demos. |
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Pay ranging from $35 - $75. |
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They handle all types of audits, including restaurants, liquor stores, retail, and |
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A Mystery Shopping company specializing in the amusement industry. US & |
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Auditing assignments in Chicago area. |
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Nice assignments US & some Canadian. Allows you 5-7 days to complete |
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Runs auditing evaluation services for restaurants, bars, golf courses, health clubs |
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| Their clients include restaurants, retail stores, casinos, shopping malls, banks, and hotels. Site has listing of available jobs. |
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Most assignments pay $10-20 per hour. |
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Variety: automotive, banking, theme parks, restaurants, retail, and gas stations. |
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| Byers Choice Inc. |
Specializes in the fast food and convenience store industry. Covers North Eastern |
| Evaluate customer service, merchandising and product distribution. | |
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Retail, grocery, and automotive shops. Site has listing of available assignments. |
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Audit Shopping, Video-Shopping and Teleshopping. |
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| National company offering variety of auditing assignments. | |
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Variety of assignments. Clients include Marriott, Omega Sports, Lowes Foods, |
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Variety of mystery shopping and evaluation assignments. |
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Restaurants, banks, department stores, specialty stores, and more. |
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In addition to auditing and mystery shopping, opportunities include price checks, |
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The financial industry's leading information resource. Evaluations provided in all |
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Shop the retail food service industry. |
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Apartment auditing. |
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Assignments are performed nationally in the banking, retail, entertainment, multi-family |
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Assignments in the retail, financial, hospitality, and service industries. Nationwide mystery |
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Variety of assignments: retail, food service, banking, travel, leisure, hotel and manufacturing. |
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An industry leader in mystery shopping and merchandising solutions. Nationwide. |
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Dining and shopping assignments. Reports are submitted online. |
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Mystery shopping, Web site reviews, pricing surveys, audits, and more.
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| iMyst |
Market research services, mystery shopping programs, customer service evaluation, |
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Restaurant/Retail and Rental/Housing research. They have converted to a paperless, |
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Has multiple types of assignments including many transportation terminal assignments |
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Specializes in the new home builder market. Their expertise and sole focus is the housing |
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| Variety of assignments available: Dining, retail, automotive, gambling facilities, healthcare, real estate, banking, telephone/ internet, audio and video. Exit interviews and internet surveys. |
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| Role play as a real customer to directly evaluate the quality of service delivered by a company. Audits may also be available. |
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Industries served include housing, retail, health care, auto, restaurants, grocery, auto, |
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46 USA states. Currently needing full time auditors. |
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| Melinda Brody Co. |
Shop every type of community from production to custom to mobile homes. |
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Focus groups, mystery shopping, and survey research. |
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| Phone and onsight evaluations. | |
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Restaurant assignments. |
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Shops available in all states for carpet cleaning, cell phone shops, retail stores, truck |
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US and Worlwide opportunities. |
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Audit assignments in the northwest US. |
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Specializations: Salons/Spas, Restaurants, Liquor Stores, Bars, Automotive, Retail, |
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Recruits shoppers nationwide to do what else, apartment assignments. |
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Fast Food assignments. Very nice paying assignments. |
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Many different audit and evaluation assignments available. |
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Clients include McDonalds, Krispy Kreme and Honda. Assignments pay between $15.00 |
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Fine dining, casual dining, quick service markets, hotel and resort industry. |
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Specializes in retail, hotel, and restaurant shops across North America. |
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Specialize in assignments for financial institutions. |
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Restaurant, retail and supermarket chains. Site has listing of available assignments. |
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Mainly fast food assignments. |
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Mystery shopping and cost control services for the hospitality industry. Mainly East coast. |
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Service inspections for the hospitality industry of Las Vegas. |
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Covers over 40 states, but assignments are mainly available in the Midwest and southwest. |
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Has clients in the retail, hospitality, service, and entertainment industries. |
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| Rentrak |
Movie rental, late movie returns and movie purchases. |
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Provides restaurant evaluations and secret shopping. Their goal is to become the |
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Recruits shoppers nationwide to do what else, apartment assignments. |
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Variety of assignments in many areas of auditing and evaluation. |
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Mystery shopping, as well as resets, cut-ins, tagging, signage and audits. (CO, ID, |
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Provides customer satisfaction measurement and management programs to |
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Audit opportunities available throughout the US. Site has listing of available |
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| Many opportunities in US and Canada Efficient shoppers therefore benefit from a high hourly wage, in excess of $20 to $30 per hour. |
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Provides services to childcare industry, home/apartment, lodging and retail. |
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Opportunities US and Canada. Focus is on restaurants, airlines, hotels, banks, |
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Hotels, restaurants, retail, travel, and banking. |
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Offers the capability to self-assign client engagements, review assignment portfolios, |
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Restaurant, bar, hotel, health club, airport, golf course, store, apartment or housing |
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Client list includes Fortune 500 companies to independent businesses. |
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Mystery shopping, surveys, and focus groups. |
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Shop retail stores and restaurants. |
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Restaurants, Retail Establishments, Call Centers and Service Businesses. |
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The clients include professional sporting events, concerts, entertainment, private heath |
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Specializing in "Target" department assignments. (Washington, Oregon, Idaho). |
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Specializing in hospitality, automotive, and entertainment industries. Online reporting, |
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Does mostly assignments for banks and retail stores. |
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Specializes in restaurants, retail, and banks. Fee ranges from $10-$20 per assignment |
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Specializes in restaurants, retail, and banks. Fee ranges from $10-$25 per assignment |
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Over 3000 assignments nationwide each month. |
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Nationwide retail assignments. |
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Offers state-of-the-art Mystery Shopper services. |
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Opportunities for Texans, as well as, the rest of the US. |
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| Gather information from a customer's perspective. | |
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Mystery shopping, merchandising, and demos. (Texas, Oklahoma and |
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In house shopping company for a major supermarket chain. |
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Assignments vary from mystery shopping, audits and inspections to market |
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Specializes in movie theater and other entertainment assignments, restaurant, |
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Hotel, grocery, retail, restaurant, automotive, and more. |
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Research study participants needed to evaluate services and programs, both |
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Shopping, compliance audits, and customer counting. |
AUDITOR & MYSTERY SHOPPER JOB BOARD
(Choose "MYSTERY SHOPPER" from the menu, then scroll down and click the "SEARCH NOW" button)